Since I have started my part-time job at a Japanese Udon chain, I am now exposed to a much more Japanese environment than ever before. So far I have worked at foreign owned companies in Japan or then at a very American style local employer. Even though I have worked for more than 11 years in Japan, these days I am learning a lot about different behavior and rules. Of course one can argue that now because I work in the food industry, which has very little in common with life science and chemical environment that I have been active so far, therefore my observations only seem to be new. I personally doubt, because my husband is doing the same observations.
For me the most impressive new rule is to recite the motto of the company every day in the morning including the guidelines of the company. This daily ritual forces everyone to remember what the goals of the employer are and the expectations for the employees. Due to privacy reasons I am not able to provide the lines that I say every morning, but I have been introduced to Gosei, which is used in some companies in the food industry. The origin of Gosei comes from the Imperial Japanese Naval Academy, but is presently used as well by the The Japan Maritime Self Defense Force (JMSDF). The goal in the past was that every evening the cadets were expected to meditate over the questions below.
Hast thou not gone against sincerity
Hast thou not felt ashamed of thy words and deeds?
Hast thou not lacked vigor?
Hast thou exerted all possible efforts?
Hast thou not become slothful?
I can tell you for sure that my thoughts and intentions at work have changed and my customer focus has increased immensely. I thought I knew how to appreciate my customers, but I think I was pretty shallow compared to now. I am sincerely grateful to have the opportunity to experience my self selected apprenticeship and learn so much daily. My recommendation for you is just to try to recite these lines in the next few mornings. I am sure you will see a difference too.
Brought to you by a happy student,
Sibylle Ito (伊藤シビル)
P.S. Let me point out even though I am a pacifist, Gosei showed my an option on how to give my best daily.